When the point of sale transaction is completed - Windward in real time
• Records the Transaction
• Adjusts the Inventory Balance
• Checks the Inventory Levels for Purchase Order Recommendations
• Records Information to the Customer Account
• Records Information to the A/R System

Your greatest asset (and sometimes liability!) is your inventory, so why not manage it with the care and attention you bring to the rest of your business? Track and analyze inventory properly to eliminate avoidable expenses like overstocking, over billing, and shrinkage, not to mention the less tangible cost of stock shortages: frustrated customers and lost sales.

Based on historical sales levels, you can set minimum and maximum stock-on-hand levels. Windward System Five will then prompt you with Purchase Order suggestions. This will prevent overstocks and will ensure that orders are placed with the retailer's vendors in time to prevent out-of-stock situations. What was an all-day struggle is now a simple 10-minute task - you can even fax or e-mail your suppliers directly from System Five!

Windward System Five helps you provide superior customer service by better understanding your customers and their buying habits, by reducing checkout errors, and by streamlining the checkout process. Make every customer feel they're "special", with their complete sales history and preferences at your fingertips. Add new customers on the fly. When creating an invoice for a new customer, you can click on the new customer button to create the customer right then and there. This is great for warranty purposes or just to increase your mailing list.

Honestly, does it help you to get key financial information a month or two after year-end? Windward System Five's comprehensive reporting functions give you real-time access to all the sales and financial data you need to make those critical decisions that help keep you one step ahead of the competition. And because Windward System Five Accounting functions are totally integrated with both Point of Sale and Inventory, you know it's both accurate and up-to-date.

A Powerful and Easy to Use TouchScreen empowers your cashiers to quickly help customers.

Windward System Five supports the authorization and processing of credit cards, debit cards and gift cards.

Credit Cards, Debit Cards and Gift Cards are scanned at the POS Terminal.

The authorization information prints on the customer receipt, as does the signature line.

An optional Customer Signature Pad eliminates the need to store signatures.

Customer name and address information can readily be accepted and entered at POS or in the back office. Windward System Five for Hawaii maintains a customer buying history which can be viewed at POS with details of every transaction and a dollar total of purchases to date. When a customer returns to a store, verifying customer satisfaction on former purchases or intelligently suggesting new purchases has great impact. A detailed purchase history is also invaluable for controlling merchandise returns or monitoring discounts.

When creating an invoice for a new customer, you can click on the new customer button to create the customer right then and there. This is great for warranty purposes or just to increase your mailing list.

Normally, you'll be searching for an existing customer. To do this, just start typing the customer name and it should appear. If you have several customers starting with the same letters, you can click on the find customer button to search for a customer using the customer search screen as used in all other areas of the program.

In addition, you can edit the existing customer if you need to update the address or phone number, etc., or be able to view their purchase history to help with the current sale. For example, if they want to buy a vacuum cleaner bag and you need to know which model they purchased, you can easily access this history.

Layaways are tracked with detailed payment history, balance and due date. The merchandise on Layaway is tagged as committed inventory in the system. Special orders can be created for out-of-stock merchandise or a custom item, and can generate Purchase Orders to the appropriate vendors. Past due layaways and outstanding special orders are easily reported, tracked and managed.

Why should a store lose customers and sales because clerks can't find an item or price? Windward System Five·allows an instant view of whether an item is in stock at this store or any other location. It allows immediate lookup of the correct price of an item which may have lost its tag. The system can be used to identify and find items similar to what the customer is looking for, whether by vendor, price range, color, etc.

Windward System Five·allows you to enter estimates using the customer and inventory items on file. Estimates will have no effect on the inventory on-hand, customer balances or the profit and loss statement. However, when the customer decides to make the purchase, you can convert the estimate into an invoice or work order without having to re-enter all the data.

The daily X/Z Out Report provides a summary of all the day's activity at a POS station, or for a particular clerk, or for the whole store. It totals up sales, returns, tax, shipping, and sums paid in and paid out for each tender and each credit card. It lists and totals all sums in or out for special transactions, such as Gift Certificates. It totals all line item discounts by the reasons they were given. This report reconciles the drawer easily and swiftly, and its exact breakdowns can help isolate procedural errors for correction.

If you are in the service business, you can create work orders while the work is in progress. As the work is completed, the work orders are updated so when the customer arrives, it is simply converted into an invoice, without reentering the data. Similarly, you can enter large customer orders and print a pick slip sorted by location. When the order is ready to go, just convert the work order into an invoice.

You can accept deposits on work orders, and the system will show the correct balance due when the customer returns to pay. As work orders are entered, the inventory values are immediately updated, however, the customer balance and ledger values remain unchanged until the work order is finally invoiced.

Windward System Five includes great support for RMA, both those being returned to you from your customers and those going from you to your supplier. The RMAs are tracked and reported until they are completely dealt with.

It is very important that whenever inventory leaves the store in a customer’s possession that an invoice be created, either cash or on account. Windward System Five supports tagging and moving the shipped item from a work order, onto a final invoice when you need to make partial deliveries.

Our System will quickly pay for itself through reduced Inventory Shrinkage, cash flow optimization, and improved customer satisfaction by minimizing lost sales from running out of stock.

Windward System Five's Inventory Control Software makes it easy for you to track, print out reports and always be aware of your stock levels.

Windward System Five’s Inventory Control software lets you see what you sold, what you need to order and what should be left in stock.

Find inventory By part number, description, supplier, main and sub category lookup and numerous other search options

Easily see quantities in stock, committed-to work orders, layaways and quantities available to sell

First in, First Out Costing or Average Costingwith inventory reports showing a weighted average of the remaining stock.

If you are entering information from a previously handwritten check, you can do that without having to print them. Incredibly, many other systems force you to print the checks, regardless. After creating a check, you can choose to post-and-pay it, or simply batch for later payment. This lets you spend some time setting up the checks. Once you are ready, you can load the checks into the printer and then print and post the batch at one time.

In some cases, you may get a large shipment of goods from a supplier and be allowed to pay in thirds, one month at a time. Windward System Five will allow you to enter·a time payment plan, with distributed payments. This information is used with the cash requirement report to determine which bills have to be paid.

If you deal with buying groups, then you'll buy the inventory and goods from a supplier but pay the buying group. This is because to get great discounts, the buying groups often pay the bills very quickly or at least guarantee payment.
When you use buying groups in Windward, you'll be able to report on all the purchases from a given supplier, even if you don't owe them any money, and be able to look at the buying group from a financial point of view to see what you owe.

You can even use this technology if you purchase goods with your credit card. There, you buy from a supplier but pay Visa, Mastercard or American Express.